1. DO I NEED TO HAVE AN ACCOUNT TO ORDER?
No, you can also place an order as a guest. But, there are some perks if you have an account with us:
- Quick checkout process
- Easily view your order status and order history
- Receive updates detailing our new releases and special promotions
2. WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit cards (VISA, Mastercard, Discover, AMEX) and PayPal payments.
3. HOW SECURE IS MY ONLINE ORDER?
When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.
4. CAN I CHANGE MY SHIPPING ADDRESS AFTER PLACING AN ORDER?
Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address instead of your vacational address as we do not know how long the destination's customs department will have the package on hold.
5.HOW LONG DOES SHIPPING TAKE & HOW CAN I TRACK MY PACKAGE?
We try to dispatch all orders placed before 2 pm (Monday-Friday) the same day. Orders placed after this time, or on a non-working day, will be dispatched the next working day.
All orders delivered to UK addresses are dispatched via Royal Mail 48 HR services. Therefore, you should normally receive your items within 2-3 working day after we have placed your order. These are estimated delivery times and are not guaranteed.